FAQ
What is your refund policy?
Please refer to our Refund Policy for detailed information on the conditions for product refunds.
Is there a refund policy for digital products?
No, we do not issue refunds for digital products once the order is confirmed and the product is delivered. If you encounter technical issues, please reach out to our customer support for assistance.
Can I cancel a service and get a refund?
The ability to cancel a service and receive a refund varies based on the type of service. Please review our Refund and Returns Policy
How do I cancel a service and request a refund?
To cancel a service and request a refund, please contact our customer support within 5 days of the scheduled service date. Visit our Contact Us page for assistance.
Are shipping costs refunded for returned items?
In most cases, customers are responsible for return shipping costs unless otherwise specified by Studio Of Books LLC.
How long does it take to process a refund?
Refunds are typically processed within 5 days after the returned item is received and inspected. The timing may vary based on the payment method and other factors.
What if I have issues accessing a digital product after purchase?
If you experience difficulties accessing a digital product, please contact our customer support for prompt assistance. We're here to help resolve any technical issues.
I have a specific question about refunds not covered here. How can I get in touch?
For any additional questions regarding refunds, please feel free to contact us at support@studioofbooks.org. Our customer support team will be happy to assist you.